eBay or your Website What's the Difference?

If you've done a Google search lately, you may have seen that the top page search results for just about any product you look for is taken by marketplaces like Amazon, Mercari, Ebay, Etsy, Ruby Lane etc. and sometimes multiple times. With that kind of placement, we wanted to capitalize on that advertising. We've also found that many doll collectors use Ebay as a #1 place to research the value of dolls, shop for new or used dolls for their collections, and search out supplies. We realize the other marketplaces are also areas where doll shopper go, but we found that Ebay is the best fit for us at this time.

Why are we on eBay?

We use eBay as an advertising method to reach new collectors and customers who may not otherwise have known about us. Wigs and vintage doll items are very popular on Ebay, so we find it a good advertising method.

Is Pricing Different on Ebay?

Our eBay store is linked to our website store so all the pricing is identical. We focus on vintage doll sales and wigs on eBay by cross posting those items. Only a handful of our handmade items appear on eBay as we like to reserve those items for our website customers only. Our programs such as Loyalty Club, Reward Points, and Birthday discounts are only available to website members and are not available to eBay customers. Loyalty points do not accumulate for any purchases on eBay. Holiday and special sales are geared towards vintage dolls. We do offer the same $75 minimum to get free shipping within the U.S. to ebay and website buyers. Artist collaborations are also exclusively to our mailing list from our website. Our loyalty club and website users will always be offered more by purchasing from our website directly.

Is there any benefit to purchasing on Ebay?

Some are more comfortable purchasing from a marketplace than from individual websites, or it may be more convenient if you are always on eBay and have an account. This is up to the individual customer on their preferences. We always encourage our customers to purchase direct so they are eligible for our loyalty club and tiered discounts.

Are the products you list on Ebay a liquidation?

No we cross post our items from our website, and not all of them. We don't really do liquidations, however we do a lot of 1-item listings with ebay because we sell pre-owned dolls and items where there is only a quantity of 1 before it's gone.

Do you offer the same sales or promotions on eBay?

Some but not all. eBay is just a small part of what we do and sell on our website.

What are the benefits of purchasing direct versus eBay?

All our promotions and deals are exclusive to our website which means customers save the most in buying direct. Customers also can take advantage of our Loyalty Program which gives tiered benefits year round and Birthday Club for special discounts on your birthday. eBay listings only contain products that are in stock right now, so if you want to request a product that is out of stock or be notified on a restock you can submit a request on our website. As well new and up and coming items are announced only on our website. Customers can also take advantage of our Doll Forum for tutorials and information. Wholesale purchases are also only available through our website. Shipping costs are also lower and we have free shipping over $75. Services like hospital services and donation services are only available through our website. Not every product we sell is listed on eBay. There are things we create and sell that you can only purchase through our website.

Are you going to add more marketplaces in the future?

It is not our plan to run our business on a bunch of marketplaces in the future. We want to stay as independent as possible while growing our presence in the market.