This is a new feature on our website. When a product goes out of stock, we want to ensure that all customers that wanted one get a chance to purchase regardless of how many we initially brought in. When you click "Notify When Available" our website will ask you for your email address and a notification gets sent to us indicating what product you are interested in purchasing. Then this notification gets put on an automated list on the backend of our website which will show us

We've made a $75 order for free shipping threshold to help customers when they start purchasing lots of items with us. As much as technology helps us, it cannot predict all the configurations of every item we put in our shopping cart, the size of the box it needs, and how we have to packages multi-item shipments - whether it needs one box or two. It provides an approximate and we often have to adjust that and either refund you or contact you with a correct price for shippin

The heart symbol located to the right of the "add to cart" button is to add a product to your Wishlist. You can only see the heart button after clicking on a product's main picture from the initial page. When you click on the main picture the full product details on that item are shown, including any reviews for that product located down at the bottom, but also information such as if the product is in stock or out of stock and whether you can request back in stock notificatio

The Birthday Club and the Loyalty Program are two separate things. The Loyalty Program when joined allows you to earn loyalty points for every purchase you make so that you can use those points as discounts or reward perks on future purchases. It also allows you to earn points by doing certain activities with us like filling out contact forms, participating in group discussions, posting in our forum, etc. If you want to see the full rewards available for our Loyalty Program y

There is an average wait time of about 2 months for pre-orders and back-orders to come in. This is because these items are custom-designed and manufactured for our company. That means no one else has them and so when we "order more" they are being produced and shipped to us exclusively (not coming from a goods warehouse or a drop shipper or another resale agent or marketplace). It is important to us as a company to supplement products that are not available from major doll co

If you've done a Google search lately, you may have seen that the top page search results for just about any product you look for is taken by marketplaces like Amazon, Mercari, Ebay, Etsy, Ruby Lane etc. and sometimes multiple times. With that kind of placement, we wanted to capitalize on that advertising. We've also found that many doll collectors use Ebay as a #1  place to research the value of dolls, shop for new or used dolls for their collections, and search out supplies

When you are checking out there are actually two checkout steps. The first page allows you to enter a promo code - this is if you received a special coupon code via email or on a special sale code. It will show you a subtotal and shipping cost. Note that the shipping cost is a drop down menu. It doesn't always default to the cheapest amount so make sure you select Free shipping if you are in the USA and spent over $75 or if you are under $75 that you select USA Ground which w

This article is intended to assist small businesses with guidelines as it relates to creating doll products. It is not legal advice. For specifics relating to your business we do recommend to speak with a lawyer to review the specifics of your store and wording. THE AI TROLL It has been discovered that AI is being used to uncover copyright infringement and serve notices on popular platforms like Etsy. Etsy's policies allow reporting and enforcing of brand trademarks. These AI

Not to go too far back, but my mother married and was divorced at a young age and didn't re-marry again until I was about 11 years old. ...

One of the most common questions we get is when something will be restocked. As a designer of our own products restocking is not always...